Assistant Manager – Policies and Procedures

A leading bank is actively recruiting an Assistant Manager – Policies and Procedures to be based in Umm Al Quwain.

Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.

Key aspects of the role include:

  • Develop and maintain high standards of policies and procedures manuals for all departments ensuring compliance with local regulations and international standards.
  • Serve as a point of contact for inquiries related to policies and procedures, resolving issues, and guiding as necessary.
  • Collaborate with department heads and stakeholders to identify areas for policy development or improvement.
  • Build and maintain strong relationships with key stakeholders.
  • Manage and ensure effective implementation of the Bank’s policies and procedures framework, maintaining high-quality standards and cost-effective service.
  • Provide training and guidance to department staff on policies and procedures, ensuring understanding and compliance at all levels of the organization.
  • Prepare MIS reports for Senior Management reporting.

To be successful you will need to meet the following:

  • Bachelor’s Degree.
  • Minimum 5 years’ experience within the Banking/Financial Services Industry of which at least 2 years’ experience in MIS Function, policy and procedure documentation, process, or change management initiatives. Preferably in a local bank in the UAE or a large-size bank in other countries.
  • Strong risk and/or project management skills.
  • Strong understanding of policies and procedures drafting and MIS management.
  • Applicants should be available for face-to-face interviews in the location mentioned above.

Must read: How much you can expect to be paid in your next Banking role.

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